We pride ourselves in our 24 Hour Red, Amber, Green Rapid Response Process designed specifically to resolve Maintenance Problems fast. The experienced team below have been individually selected to provide a professional and reliable service.
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Simon Woods - Managing Director
Primarily Responsible for Managing the Team in order to Raise Standards, Building Expertise and Ensuring that at Robin Park Letting Agents Wigan, continuous Improvement is Fostered. Qualifying and Converting Potential Clients, Negotiating and Closing Deals with Clients, Attention To Detail When Winning New Business.
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Jaki Woods - Lettings Director
Primarily Responsible for Managing All Viewings, Compiling Inventories, Coordinating Repairs, Move In’s and Consulting with New Landlords to Acquire Properties To Let via Robin Park Letting Agents Wigan. Arranging and Attending Viewings, Building Strong Relationships with Clients and Maximising Opportunities for Market Appraisals.
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Brian Woods - Operations Director
Primarily Responsible for Managing All our Planned (Red, Amber, Green) Maintenance Programmes to Ensure Fast Turnarounds with Minimum Voids and Assisting with Viewings. Quick to Resolve All Maintenance Problems, Expert at Sourcing Competitive Sub Contractors, Knowledge of Local Area if Attending Viewings.
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Rod Drysdale - Office Manager
Primarily Responsible for Managing the Day to Day running of the Front Office, Health and Safety (Including First Aid) and All Marketing and Advertising, Press and Internet Releases. Passion for Fantastic levels of Customer Service, Ability to speak Several Languages, Demonstrates High Standards of Professionalism.
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Jim Wheeler - Personnel Manager
Primarily Responsible for advising on and implementing policies relating to the effective use of personnel within Robin Park Letting Agents Wigan. Ability to Recruit Staff with Right Balance of Skills, 1-2-1 Expert Training to Enhance Performance, Experience Developing and Maintaining Budgets.
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John Heap - Joinery & Windows (FENSA)
Primarily Responsible for Providing design and development input for all Property Projects, Specialising in All Aspects of Joinery. FENSA Registered Window Installations, New Build Site Management Skills and Emergency Boarding Up Services.
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Keith Fairhurst - Electrical & Alarms (NICEIC)
Primarily Responsible for Providing design and development input for all Property Projects, Specialising in Electrical Wiring and Alarms. NICEIC Qualified for Domestic Installations, Experienced Ex-Norweb Trained Electrician, Provides a Callout Service Covering All Alarms.
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Philip Browne - Plumbing & Maintenance
Primarily Responsible for Assisting with Managing All our Planned (Red, Amber, Green) Maintenance Programmes and On Call For All Types of Emergencies. Experienced in Plumbing and Tiling, Experience of all aspects of Housing Management, Provides an Emergency Plumbing Service.
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David Darbyshire - Plumbing & Leaks (GAS SAFE)
Primarily Responsible for Providing design and development input for all Property Projects, Specialising in Plumbing and Heating. Gas Safe Qualified for Domestic Installations, Experience of all aspects of Housing Management, Provides an Emergency Plumbing Service.
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Mike Cotter, EPC & Gas Safety Certificates
Primarily Responsible for Compiling, Updating and Managing our Database, to help raise the standards of our Clients Properties by Providing EPC and Annual Gas Safety Checks. Expert Knowledge of Energy Efficiency Measures, Proven Track Record on an International Scale, Providing EPC & GAS Check both for £75.
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Malcom Heyes - Garden Maintenance
Primarily Responsible for Ensuring that Each and Every Property has “Kerb Appeal”. We take this very serious at Robin Park Letting Agents Wigan. Malcom has a PhD and a Can Do Attitude. Nothing is too much trouble.
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Primarily Responsible for Immediately Attending Vacant Properties and Cleaning them to Robin Park Letting Agents Wigan Standards. Ensuring that the carpets are cleaned using carpet cleaning machinery and ensuring that the oven meets Landlords exacting standards. Helping to keep Voids to a Minimum.
Service Line for Standard Products
The telephone numbers below have been provided to offer direct access to the service centres for standard products fitted in Robin Park Homes.
| Alpha Boilers Call, Dave - 07714 657754 |
Amptec Boilers Hotline, Call – 01603 420100 |
| Baumatic Hotline, Call - 01189 336911 |
Electrolux Hotline, Call - 08445 613613 |
| Mira Hotline, Call – 08445 715000 |
Heatstore Hotline, Call – 01179 235375 |
Please Note: All Problems Must Be Reported to the Office in the first instance, we will try to help you resolve the problem initially before advising you of the best course of action. Our Maintenance Team Members will charge you directly if they are called out unnecessarily i.e. if a faulty customer's appliance is causing the electricity to trip and you have failed to call the Office for advice etc.
